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Bit.ly Does Not Show Click Statistics In Firefox

By Garrett Blanton posted on Wednesday, March 3, 2010 @ 2:38 PM - (General)

JVF Consulting believes in social networking and uses it as a tool to receive feedback from our customers. In order for us to share links with our Twitter followers and Facebook fans we use a web service tool called Bit.ly. Bit.ly is URL shortener which reduces the URL length and allows us to track the amount of clicks each link has received in order us to calculate our analytics and conversation rates. As of recently bit.ly has not been displaying the number of clicks in Firefox browsers on Windows computers. Apple computers running Firefox render the page just fine and the amount of clicks are visible.

With Firefox being the choice and default browser for JVF it makes us rather frustrated that bit.ly has not corrected this issue. In the screenshots below you can see the number of clicks is missing for each link. We have tested this several Windows machines running the latest Firefox 3.6 and we get the same results, Bi.ly does not work with Firefox!

Tags:

Bit.ly, Firefox, Compatibility

Comments (3)

By Email newsletter software posted on Monday, March 8, 2010 @ 11:28 PM

Click stats will be shown when u install ad-ons

By Article Directory posted on Monday, March 15, 2010 @ 8:20 AM

Good post. I do agree that tracking is important. We use su.pr to post. Its a great tool, as each post is automatically sent to stumble upon and it tracks each click. It also recommends the time of day you should send out your tweets.

It worked for us, so give it a try.

By alb posted on Monday, March 22, 2010 @ 10:09 PM

Since a maintenance earlier this month we see only a few clicks at most, most of the time 0. Before that we had rates between 5 and 50. We have new followers on Twitter every day so there must be something wrong.