Authorize.net Is Down! Losing Sales? By: Garrett Blanton - July 3, 2009 Authorize.net has been down since just after midnight Pacific time this morning. We have been unable to hit any of their domains, and so far the toll-free lines all fail to go through. A call to their main office in Utah indicates that they are “closed for the holiday”. Our source then called and spoke with the UK branch. The information they gave us was that the Authorize.net data center experienced a fire. The combination of both the fire and our US 4th Of July holiday created a perfect storm effect. They are currently calling people in from holiday to man phones and answer questions. They are hoping to be back online today but there is no exact timeline. Here are some things you can do to recover some of the sales that are being lost: 1. Place a notice on your website for customers to use Paypal for the time being. 2. Take information manually from the customers who call about the issue.